ci44 Responsible Gaming
ci44 believes entertainment should always be safe. Our responsible gaming policy helps you stay in control and play in a secure environment.
Our Responsible Gaming Commitment
At ci44, we believe online gaming should be an enjoyable and entertaining activity — not a source of problems. Our goal is to create a safe, transparent, and responsible gaming environment for players in Bangladesh. We place the highest priority on the well-being and peace of mind of our players.
When gaming goes beyond entertainment and becomes a habit, it can have a negative impact on your life, family, and finances. That is why ci44 offers various tools and features to help you stay in control of your gaming experience. We want every player to play consciously and within limits.
Recreational gaming means playing for fun — not to recover losses or solve financial problems. At ci44, we encourage you to maintain that healthy mindset.
Our Protective Tools
Deposit Limits
You can set a cap on your daily, weekly, or monthly deposit amount. This limit helps you stay within your budget and avoid overspending.
Time-Out Feature
Want to take a break for a while? Use the time-out feature to temporarily suspend your account for a set period.
Self-Exclusion
If you feel gaming is getting out of control, you can apply to close your account for an extended period through self-exclusion.
Gaming History Review
Review your overall gaming activity. How long you played, how much you deposited, and how much you withdrew — all the information in one place.
Awareness Resources
Our support team provides detailed information on problem gaming, self-assessment tests, and links to professional assistance directly.
24/7 Support
Our responsible gaming specialist team is available 24 hours a day. Contact us via live chat or email for any concerns.
Signs of Problem Gaming
Problem gaming develops gradually and players often do not notice it themselves. ci44 wants our players to stay aware and seek help when needed. If you notice any of the signs below in yourself, pause and reflect:
Warning Signs
- Returning to play in order to win back lost money
- Gaming causing problems with family, friends, or at work
- Feeling unable to stop even when you try to quit
- Spending money meant for bills or daily expenses on gaming
- Lying or hiding the truth about gaming
- Gaming to escape stress, loneliness, or depression
- Playing for much longer than you planned
If any of these signs apply to you, contact our support team immediately. Seeking help is not a sign of weakness — it is a sign of courage.
Set Limits for Yourself
Keep your gaming experience at ci44 fully under your control. Follow these simple steps:
Set a Budget
Decide before you start gaming how much money you can afford to spend. Only deposit an amount whose loss would have no impact on your life.
Set a Time Limit
Decide in advance how long you will play each session. Set a timer and stop when it runs out — even if you are winning.
Activate Deposit Limits
Log in to your ci44 account and set a daily or weekly deposit limit. Once a limit is set, it cannot be changed until the specified period has passed.
Take Regular Breaks
Avoid long, uninterrupted gaming sessions. Taking breaks between sessions keeps your mind fresh and improves decision-making.
Use Time-Out or Self-Exclusion
If you feel you are losing control, let our support team know immediately. They will help you set up a time-out or self-exclusion.
Core Principles of Healthy Gaming
Keep These in Mind
- Gaming is a form of entertainment — not a source of income
- Losing is normal — chasing losses with bigger bets is dangerous
- Avoid alcohol or drugs while gaming
- Avoid gaming when you are under stress
- Maintain hobbies and interests outside of gaming
- Spend time with family and friends
ci44 always wants our players to live a happy and healthy life. If gaming stands in the way of that happiness, we are here for you.
Remember, every game outcome is completely random (controlled by a Random Number Generator). No strategy or method can guarantee a win. So always play within your limits.
Protection for Minors
The minimum age to join ci44 is 21. We use strict age verification methods to protect minors from gaming.
If you have children or teenagers at home and want to keep them away from online gaming, use parental control software on your device. Take these steps:
- Keep your gaming account password private
- Log out of your account after each gaming session
- Make sure passwords are not saved in your browser
- Keep devices out of reach of children
If a minor attempts to create an account using your information, notify our support team immediately.
Self-Exclusion and Time-Out Process
ci44 gives players the option to stop gaming at any time. These features are completely free and take effect immediately.
⏸ Temporary Time-Out
Put your account on a temporary pause for a set period, ranging from 24 hours to several weeks. During this time you will not be able to log in or make any financial transactions.
🚫 Long-Term Self-Exclusion
If you feel you need to stay away from gaming for an extended period, apply for self-exclusion. All promotional communication will also be stopped during this time.
To use either feature, contact our support team via live chat or email. We will process your request quickly and confidentially.
Need Help? Contact Us
If you feel gaming is having a negative impact on your life, contact ci44's specialist support team right away. We will help you without judgment and with complete confidentiality.
Responsible Gaming FAQs
Enjoy Safe Gaming at ci44
Play responsibly, stay within your limits, and have fun. Contact us for any questions.
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